Alright, so you know what to expect when you call out a technician to repair your boiler. But how do you choose between all the HVAC contractors you can find online? Do you know what to look for and what to avoid when you’re looking for boiler repair in Denver?
If you’re not careful, you could end up having your boiler repaired by an unqualified technician, or worse yet, scammed completely. Read on to find out more about how to find the best boiler repair for your money in Denver.
First, there are a number of certifications that HVAC technicians can go through. These range from basic accreditation which shows that a technician can operate safely and effectively, through to accreditation which certifies genuine excellence. This is a quick run down of the different kinds of HVAC certification.
NATE- the organization for North American Technical Excellence
NATE is by far the largest certification body for HVAC technicians. Through NATE, trainee technicians learn how to install and service a wide variety of equipment. To earn their final accreditation, trainees can take exams in the following subjects, among others:
- Air conditioning
- Oil and gas furnaces
- Commercial refrigeration and light commercial refrigeration
- Ground source heat pump installation
- Hydronics oil and gas
- Heat pumps
Some trainees specialise in certain equipment, while others take a general approach. Depending on why you’re looking for a technician, you could either choose a specialist or a generalist.
NATE certification is quite common. When you’re looking for boiler repair in Denver, you have a whole range of NATE certified contractors to choose from. There’s another accreditor called HVAC Excellence, who set similar standards to NATE, who a contractor may be certified by instead. Both are industry standards. If your chosen contractor isn’t certified by these two, you should avoid at all costs!
If you’re looking for boiler repair in Denver, Torreys Peak Mechanical are a certified member of NATE.
Looking for boiler repair in Denver? Pay attention to customer reviews
Once you’ve found a shortlist of certified contractors, you should check their reviews. This is one of the most important steps of finding boiler repair in Denver. If a business has bad reviews- even just a handful- you may have to look elsewhere.
Customers who’ve had a bad experience with an HVAC contractor aren’t shy about showing it. Repairing a boiler or air conditioning is a big job. It can cost a lot of money, and in some cases, take a lot of time. If you essentially invite a contractor into your life for as long as it takes to repair a boiler, for instance, and they do an awful job and overcharge you… You’re gonna tell your neighbors, and you’re gonna tell the world through Yelp and Google reviews. It’s all part of the trust based system that local and national businesses have to work in.
Even better than finding reviews online is finding reviews through word of mouth. If a family member, family friend or neighbor have had a great experience with a contractor before, they’re normally a safe bet. You know what to expect, and that they’ll help you with the basics of boiler repair, with no hassle.
Torreys Peak Mechanical have loads of great reviews that you can check out here! We’ve been doing boiler repair in Denver for over thirty years.
If your contractor won’t agree to a price beforehand- avoid!
Okay, so you’ve finally picked a contractor. You’ve told them exactly what you want- let’s say it’s the middle of Winter and your boiler’s broken down. You know exactly what’s wrong: a rusted pipe finally broke, and now your boiler’s leaking gas. You’ve told the contractor… But they won’t tell you how much they’ll charge.
This is a relatively common problem with what we like to call ‘cowboy’ contractors. If you’ve never heard the term before, ‘cowboy’ contractors are tradesmen who’ll do anything to make a quick buck, couldn’t care less about repairing your boiler to a good standard, and will be more than happy to use counterfeit or even stolen parts in their repair. A common tactic they use is to avoid quoting a price for as long as possible, finishing the job as quickly as they can, and then stiffing you.
If you’re not careful, a contractor like that can turn around and overcharge you by hundreds and hundreds of dollars for a simple service. They tend to prey on old folks, believe it or not, because they think that the elderly are easier to guilt trip into paying.
A genuine contractor should be more than happy to quote a price for their work before they start. Of course, that might not always be what you end up paying- there might be more work they have to do while they’re there. But at the very least, they’ll be able to quote you a price for, say, replacing a leaky pipe.
Contractors who keep finding more things to repair or replace
Unfortunately, this is a tactic that we’ve heard some contractors use again and again. Let’s say your furnace has broken down. Well, once it’s been repaired, suddenly your boiler could do with a tune up; then your AC’s too old and dangerous and needs to be replaced. Before you know it, you’ll be paying for five jobs when you only needed one.
This is a bit harder to judge, because hey, maybe the AC is twenty years old and full of dead bugs. But if you do find yourself in a situation where a contractor is telling you there are a dozen repairs that need to be done, don’t let them pressure you. It’s called a high-pressure sales tactic.
If you think that a technician is trying to bully you into having more work done, remember, you’re under no obligation. Maybe you do need some more work, but the best thing to do is to speak to a family member or neighbor for a little advice. If your AC does need repairing, go right ahead. But there’s a good chance that it was fine all along.